Course Catalog

Human Resources Training Course Catalog

  1. A City of Plano Retirement Workshop (PDF)
  2. A Civil Workplace (PDF)
  3. Accountability for Supervisors (PDF)
  4. Advanced Purchasing (PDF)
  5. Advanced Social Media (PDF)
  6. Adventures in Attitudes (PDF)
  7. Beginning Social Media (PDF)
  8. Building an Inclusive Workplace (PDF)
  9. Business Etiquette (PDF)
  10. Business Grammar (PDF)
  11. Business Writing - 3 Hour Class (PDF)
  12. Business Writing I (PDF)
  13. Business Writing II (PDF)
  14. Caring for Customers (PDF)
  15. Change and the Cheese Experience (PDF)
  16. Change Management - Change at All Levels (PDF)
  17. Communicating Confidently Course Catalog Description (PDF)
  18. Communicating Your Career Goals (PDF)
  19. Communication Skills for Supervisors (PDF)
  20. Community Spanish (PDF)
  21. Conducting Effective Meetings (PDF)
  22. Conflict Mediation (PDF)
  23. Critical Thinking (PDF)
  24. Customer Service for Administrative Professional (PDF)
  25. Customer Service is Our Business (PDF)
  26. Dazzling Your Customers (PDF)
  27. Dealing with Difficult People (PDF)
  28. Documenting Discipline (PDF)
  29. Dynamics of Motivation (PDF)
  30. Effective Listening (PDF)
  31. Effective Meetings as a Leader and as a Participant (PDF)
  32. Effective Planning and Scheduling (PDF)
  33. E-mail Essentials (PDF)
  34. Emotional Intelligence (PDF)
  35. Employment Law (PDF)
  36. Empowering Others for Success (PDF)
  37. Enhancing Your Professionalism (PDF)
  38. Essential Interviewing Skills (PDF)
  39. Essentials of Project Planning (PDF)
  40. Essentials of Project Planning Parts 1and 2 (PDF)
  41. Extended Travel for the Financially Challenged (PDF)
  42. Finding Fitness Every Day (PDF)
  43. First Time Supervisors (PDF)
  44. FMLA and Workers Compensation (PDF)
  45. From Invisible to Invincible (PDF)
  46. Generational Diversity Modified (PDF)
  47. Goal Setting (PDF)
  48. Habits that Create Success (PDF)
  49. Healing Customer Relations (PDF)
  50. High Performance Teams (PDF)
  51. How to Handle Difficult Clients (PDF)
  52. Identity Theft (PDF)
  53. Increasing Your Word Power (PDF)
  54. Internet Safety (PDF)
  55. Intro to Printmaking (PDF)
  56. Introduction to Line Dancing (PDF)
  57. Keys to Improve Job Performance (PDF)
  58. Keys to Improving Your Productivity (PDF)
  1. Leadership Now (PDF)
  2. Leading Others Through Change (PDF)
  3. Leading without Authority (PDF)
  4. Lets Ideate! Creativity That Makes A Difference (PDF)
  5. Leveraging Time (PDF)
  6. LinkedIn and Instagram (PDF)
  7. Listening and Asking (PDF)
  8. Little Gardens Big Results (PDF)
  9. Managers Roundtable (PDF)
  10. Managing Workplace Stress (PDF)
  11. Medicare Basics (PDF)
  12. Meeting Planning and Events (PDF)
  13. MS EXCEL 2010 I - 8 Hours (PDF)
  14. MS Excel 2010 II 8-Hours (PDF)
  15. MS Excel 2010 III 8 Hours (PDF)
  16. Negotiation (PDF)
  17. Networking Skills II (PDF)
  18. Notary Law Training (PDF)
  19. Office Efficiency (PDF)
  20. Organizing at Work for Success (PDF)
  21. Outlook 2010 (PDF)
  22. Overcoming Team Dysfunctions (PDF)
  23. Paperless Agenda Process (PDF)
  24. Personal Branding - Personal Initiative (PDF)
  25. Personal Safety (PDF)
  26. Plano Systems for Admins (PDF)
  27. Policy 201, 206, and Time and Labor (PDF)
  28. Policy 210 Search and Seizure - Reasonable Suspicion (PDF)
  29. Policy 216 Progressive Discipline (PDF)
  30. Polished Professional (PDF)
  31. Power of Attorney-Advanced Directive -living wills (PDF)
  32. Presentations - Creating an Impact (PDF)
  33. Professional Development Matters (PDF)
  34. Professional Image (PDF)
  35. Proofreading Editing (PDF)
  36. Property Safety (PDF)
  37. Reaching for Stellar Service (PDF)
  38. Repairing Relationships Part 1 and 2 (PDF)
  39. Resume Writing (PDF)
  40. Sandwich Generation (PDF)
  41. Seven Habits of Highly Effective People - 3 Day Course (PDF)
  42. Situational Leadership (PDF)
  43. Smith System Driving Course (PDF)
  44. So You're Raising a Teenager (PDF)
  45. Street Smarts (PDF)
  46. Texas Friendly Plants (PDF)
  47. The Inclusive Workplace Pt 2 (PDF)
  48. The Power of Persuasion (PDF)
  49. The Sketch - The Fun of Art (PDF)
  50. The World According to Me (PDF)
  51. Thinking Tools (PDF)
  52. Time and Priority Management (PDF)
  53. Time Management - Prioritizing (PDF)
  54. Time Management (PDF)
  55. Wills (PDF)
  56. Working the Complaint Process (PDF)
  57. Working the Dynamics of Complaints (PDF)