Biometric Screenings Scheduling is Now Active

Knowing your health numbers – blood pressure, cholesterol – is important to your wellbeing journey. The City of Plano will host onsite biometric screenings at various locations in May! Schedule appointment now.  

To qualify for our Connect4Health ...

Access Doctors Anytime, Anywhere with Teladoc for $5

Plano employees on the City’s medical plan have 24/7 access to U.S. board-certified doctors virtually by phone or video call. Teladoc is an affordable alternative to costly urgent care and emergency room visits when you or your family needs care...

Impacted Financially by COVID-19? Emergency Housing Assistance is Available.

Have you and your family been financially impacted by COVID-19? There is emergency housing assistance available to income-qualified Plano residents. These resources are available to income-qualified Plano residents residing in single-family homes, apartme...

We’d Like to Hear From You

The City of Plano is working on our communications efforts and would like your input. We would appreciate your participation in a quick survey to let us know how (and where) you like the City to communicate with you. Click on this link to take the survey:...

Complete Mandatory Security Awareness Training Soon

Having over 6 months to complete the training has dwindled to you having only a few weeks to complete our annual Security Awareness Training. All employees with access to government computers or databases are required to finish this state-mandated course ...

Make Time for Summer Recreation Registration starting Saturday

Memories of our winter snow are melting into history because it’s time for Plano Recreation summer registration! Beginning this Saturday, May 8 at 8 a.m., Plano residents can sign up for a wonderful assortment of classes, programs and camps. 

Peru...

Plano Public Library Earns 2021 Library of the Future Award

Plano Public Library (PPL) received the American Library Association’s 2021 Library of the Future Award. The award recognizes innovative planning, application or development of focused patron support relating to information technology in librari...

Employees Get 25% Discount on Theater Tickets

The North Texas Performing Arts Repertory Theatre is offering ticket discounts to Team Plano in gratitude for the support of the City of Plano. Employees and volunteers receive a 25% off on seats at their first production of the 2021 season, The Drowsy Ch...

Examine MetLife: Our New Dental and Vision Provider

The City has partnered with MetLife to administer our dental and vision plans. While this administrator and network are new, the benefits and coverage remained the same – and in some cases are even better.

Dental and vision wellness are important component...

Plano Library Learns Blog Wins Branding Iron Award

The Texas Library Association (TLA) awarded the 2021 Branding Iron to Plano in the external communication category. This is an honor for the Plano Public Library, whose many outreach programs have earned accolades statewide and nationally.

The Plano Librar...

Getting a Gold Star is still a big deal, and Plano knows it!

The City of Plano earned Keep Texas Beautiful’s (KTB) Gold Star Affiliate designation for Exceptional Community Improvement Efforts. We are one of 70 organization members to receive the honor – out of roughly 300 KTB affiliates.

The Gol...

Turn Your Excess into Cash at the Community Garage Sale

The Oak Point Recreation Center annual Community Garage Sale is back for 2021, and you don’t want to miss it! Find out what “one man’s trash is another man's treasure” means on Saturday, May 15. Scores of p...

Register Flexible Spending Accounts with Diversified Benefit Services (DBS)

We are in the second quarter of the year and many of you are beginning to use flexible spending account (FSA) benefits. Diversified Benefit Services, Inc. (DBS) is our new administrator for the City of Plano FSA plans as of January 1, 2021.  

As a...

Find out If You Qualify for Tuition Assistance Funds

Only weeks remain to get your application done if you plan to request funds to continue your education. The City’s Tuition Assistance Program (TAP) offers up to $3,000 reimbursements per fiscal year for completing courses in your degree plan. Th...

Do Your FSA Purchases Pass IRS Muster?

The IRS requires every flexible spending accounts (FSA) dollar be spent on eligible items and be verifiable, if necessary. Can you justify your FSA purchases if the IRS asks? This verification process is called "substantiation” and simply means you s...

BRAVO!...to Our Tireless and Tenacious Telecommunicators

Plano’s Public Safety Communications (PSC) staff was in the spotlight for National Telecommunications Week, April 11-17. Each year, time is set aside to recognize these hardworking men and women for being heroic unseen lifelines during emergenci...

ICMA-RC is becoming MissionSquare Retirement

ICMA-RC is excited to share their new name, MissionSquare Retirement. This name change is meant to reflect the company’s expanded mission better. Rest assured, they are the same organization with the same people dedicated to serving Team Plano.&...

Tune in Tuesdays with Some Time to Tune Out!

Skila Ramirez is back for the next several Tuesdays from 12 to 12:30 p.m. with guided meditations to improve optimal mind/body well-being. Connect4Health (C4H) invites you to join Time-out Tuesday Meditation, a whole-self betterment activity, over the nex...

Volunteers Needed: Show How You Live Green at Work

The Sustainability & Environmental Education division (SEED) is creating an educational video and needs participants. SEED is looking for employees from all departments to be a part of the video. Prior acting experience is NOT required, so come have s...

Southern Scripts: What You Should Know

As of January 1, 2021, we switched pharmacy benefit managers (PBM) from Optum to Southern Scripts. The role of pharmacy benefit managers is to determine which medications are covered on the prescription drug list and work with pharmacies on dispensing the...

Pay Increase on the Way for Team Plano per City Manager

On April 6, Plano City Council approved a 2% pay increase across the board to base pay for all eligible employees effective May 3, 2021. City Manager Mark Israelson announced the mid-year compensation hike will be reflected in May 13 paychecks. This incre...

Who is WebTPA/Aetna and How they Affect Your Medical Coverage

WebTPA is our new medical claims administrator. They administer the plan on the City’s behalf. Their role is to pay all of your claims, approve all of your medical procedures, etc. 

Your healthcare providers need to contact WebTPA to con...

I'm Vaccinated. What Can I Safely Do Now?

On March 8, the Centers for Disease Control and Prevention (CDC) issued new guidance on what fully vaccinated people can do safely.

What does fully vaccinated mean?

Fully vaccinated means that at least two weeks have passed since you received the second dos...

Cheers to Plano Public Library on the TMLDA Award

Receiving congratulations for winning the Texas Municipal Library Directors Association (TMLDA) honor isn’t new for Plano – and that’s great! The Plano Public Library (PPL) was recently chosen as a TMLDA 2020 Achievement of L...

Make a Big Deal about Animal Control Appreciation Week

April 11-17 is the week animal control professionals across the nation are showered with gratitude for their year-round dedication to community animals. The City is proud of the men and women of Plano Animal Services and appreciates the chance to recogniz...

Return to Work UPDATES as of March 2021

Changes in the state’s COVID-19 executive order affect you both personally and professionally. Human Resources Director Shanté Akafia released the City of Plano’s revised Return to Work documents and they are posted under te...

Expand Your Taste Buds with a Foodie Pass

Visit Plano delivers a 1-2-punch to the devastating effects of COVID-19 on local restaurant businesses with Plano Foodie Passes. Most humans have about 10,000 taste buds! Satisfy yours by getting a Taste of Plano Foodie Pass to begin your culinary journey...

Apply for a 2021 Temporary Property Tax Exemption

You may qualify for a 2021 temporary property tax exemption. With Gov. Greg Abbott's disaster area declaration, Tax Code Section 11.35 allows a qualified property with at least 15% disaster damage to receive a temporary exemption of a portion of ...

Find Manager Resources with 1 Click from TeamPlano.us

Managers, directors and supervisors now have easy access to the wealth of information on the Sharepoint site. 

A Manager Resources tab is now on our employee intranet site, TeamPlano.us. The tab is a direct link to organizational tools relating to...

Make 2021 the Year of You, Team Plano!

All January Senior Wellness Coordinator Michelle Gifford has been sharing messages about self-care. “I have been talking to Team Plano members about how to do this through the TeamPlano Newsletter, emails and your monthly Toilet Talk readers,&am...

Contact Plano’s EAP Anytime, Anywhere for Counseling

Team Plano, this is a quick reminder about one of your many work-life benefits! Employee assistance programs (EAP) are confidential services that employers provide to help employees with personal difficulties. At some point, we all face personal emotional...

Save some Money in 2022 with the C4H Premium Incentive Program

It’s not too early to think about our 2022 healthcare benefit costs and how we can save money. Consider this a friendly Connect4Health (C4H) reminder. Earn your premium incentive for Benefit Plan Year 2022 by completing two things between Septem...

Impacted Financially by COVID-19? Emergency Housing Assistance is Available.

Have you and your family been financially impacted by COVID-19? There is emergency housing assistance available to income-qualified Plano residents. These resources are available to income-qualified Plano residents residing in single-family homes, apartme...

Register for the Medicaid Made Simple Webinar

The Haiman Hogue Law Firm is back with another useful webinar about helping you understand the Medicaid process. Learn everything you need to know about Medicaid and Medicaid benefits for long-term care. 

The class on Monday, May 17 covers how Med...

Keep Your Independence with Project Independence

Are you 60 or older? Have you had a recent hospitalization or health decline? Do you desperately need transportation to your appointments and errands until you can drive again? We may have a solution for you. The best part about it is that there is no cos...

Plano Public Library Earns 2021 Library of the Future Award

Plano Public Library (PPL) received the American Library Association’s 2021 Library of the Future Award. The award recognizes innovative planning, application or development of focused patron support relating to information technology in libraries. &n...

Make Time for Summer Recreation Registration starting Saturday

Memories of our winter snow are melting into history because it’s time for Plano Recreation summer registration! Beginning this Saturday, May 8 at 8 a.m., Plano residents can sign up for a wonderful assortment of classes, programs and camps.&...

Biometric Screenings Scheduling is Now Active

Knowing your health numbers – blood pressure, cholesterol – is important to your wellbeing journey. The City of Plano will host onsite biometric screenings at various locations in May! Schedule appointment now.  

To qualify for our Connect4Health ...

Sam Johnson Center Reopens MORE of the Facility

Beginning on Saturday, May 1, the Sam Johnson Recreation Center (SJC) continues the phased-reopening of the facility. Parks & Recreation is happy to announce patrons will soon enjoy the fitness area, lounge and billiards room during these hours:

Monday...

Volunteer Drivers Needed to Assist the Elderly

The Wellness Center for Older Adults is looking for volunteers to work their Project Independence program. This service provides non-medical transportation to those who:

• Have experienced a recent decline in health
• Have been released from an in-patient facil...

Turn Your Excess into Cash at the Community Garage Sale

The Oak Point Recreation Center annual Community Garage Sale is back for 2021 and you don’t want to miss it! Find out what “one man’s trash is another’s treasure” means on Saturday, May 15. Scores of peopl...

Plano Library Learns Blog Wins Branding Iron Award

The Texas Library Association (TLA) awarded the 2021 Branding Iron to Plano in the external communication category. This is an honor for the Plano Public Library, whose many outreach programs have earned accolades statewide and nationally.

The Plano Librar...

ICMA-RC is becoming MissionSquare Retirement

ICMA-RC is excited to share their new name, MissionSquare Retirement. This name change is meant to reflect the company’s expanded mission better. Rest assured, they are the same organization with the same people dedicated to serving Team Plano. 

W...

Rain Barrels…Get Your Rain Barrels, Now on Sale

Ever considered capturing rainwater from your roof to use in the garden? Think of the money you’d save on your water bill! Sustainability & Environmental Education’s Live Green in Plano has 50-gallon rain barrels on sale now &n...

Plan Travel Routes around Brick Street Work Downtown

The Downtown Brick Paver project begins at 10 p.m. on Sunday, April 25. All work will be performed overnight (10 p.m.-7 a.m.) Sunday through Thursday evenings to not impact daytime and weekend traffic. One lane of traffic will always be open. This project...

Southern Scripts: What You Should Know

As of January 1, 2021, we switched pharmacy benefit managers (PBM) from Optum to Southern Scripts. This info applies to all pre-65ers ONLY! The role of pharmacy benefit managers is to determine which medications are covered on the prescription drug list a...

Skip the Waiting Room with CVS Minute Clinic

CVS Pharmacy has made telehealth benefits available on all Group Medicare plans for 2021. Retirees can talk to a doctor by phone or video. In addition, eligible retirees will have access to any provider with telehealth capabilities:

• Primary care physician
• B...

I'm Vaccinated. What Can I Safely Do Now?

On March 8, the Centers for Disease Control and Prevention (CDC) issued new guidance on what fully vaccinated people can do safely.

What does fully vaccinated mean?

Fully vaccinated means that at least two weeks have passed since you received the second dos...

Put the “ME” in Medicare

Aetna knows retirees may be having a hard time focusing on their health during the pandemic. Being a caregiver can be very challenging as well. That’s why they’re excited to share their Putting the "Me” in Medicare eBook...

Who is WebTPA/Aetna and How they Affect Your Medical Coverage

WebTPA is our new medical claims administrator. They administer the plan on the City’s behalf. Their role is to pay all of your claims, approve all of your medical procedures, etc. 

Your healthcare providers need to contact WebTPA to confirm cover...

Cheers to Plano Public Library on the TMLDA Award

Receiving congratulations for winning the Texas Municipal Library Directors Association (TMLDA) honor isn’t new for Plano – and that’s great! The Plano Public Library (PPL) was recently chosen as a TMLDA 2020 Achievement of Library Excellence Award recipi...

Call on the Wellness Center for Older Adults, Anytime

The Wellness Center for Older Adults continues to provide trusted services and programs throughout the COVID-19 pandemic. There have been changes to how staff delivers assistance, but not to the main services they provide to seniors and caregivers.&nb...

Learn about Property Tax Exemptions for Older Residents

Texas homeowners can save money, if they’re of a certain age and live in their home. Did you know that every homeowner is eligible to file a homestead exemption? This exemption reduces your home's taxable value by 20%. See the Collin Ce...

Take a Virtual Tour of the Plano Police Headquarters

Follow Plano Police Assistant Chief Sandra Tomeo on an enlightening trek through her department. Hear what services each division is responsible for as she takes you on a guided tour of the department’s main hub.

Watch the video. 

Read on...

Retirement Security Plan (RSP) Recipients Get Cost of Living Increase

According to Retirement Security Plan provisions, retirees receiving an RSP pension may be eligible for an annual cost-of-living adjustment (COLA). This increase is for retirees who have received benefits for 12 months as of March 31, 2021.  

In a...

Looking for 2021 Tax Assistance?

AARP Foundation Tax-Aide provides virtual and in-person tax assistance for taxpayers who are over age 50 or who have low-to-moderate income. This service is free.

Note that tax service availability (in-person or virtual) will vary due to COVID-19 spread an...

Expand Your Taste Buds with a Foodie Pass

Visit Plano delivers a 1-2-punch to the devastating effects of COVID-19 on local restaurant businesses with Plano Foodie Passes. Most humans have about 10,000 taste buds! Satisfy yours by getting a Taste of Plano Foodie Pass to begin your culinary journey...

Apply for a 2021 Temporary Property Tax Exemption

You may qualify for a 2021 temporary property tax exemption. With Gov. Greg Abbott's disaster area declaration, Tax Code Section 11.35 allows a qualified property with at least 15% disaster damage to receive a temporary exemption of a portion of the appra...

Doors are Open at Wellness Center for Older Adults

COVID-19 safety protocols caused closures and restricted openings everywhere, but the Wellness Center for Older Adults (WCOA) remained open. Executive Director Joy Hinkelman credits her dedicated staff for their commitment to continue providing care to cl...

Pre-65ers Can Save in 2022 with the C4H Premium Incentive Program

It’s not too early to think about our 2022 healthcare benefit costs and how we can save money. Consider this a friendly Connect4Health (C4H) reminder for all pre-65ers. Earn your premium incentive for Benefit Plan Year 2022 by completing two thi...

Training & Development: Virtual Courses are Available

Human Resources offers a catalog of virtual training opportunities for all job types and levels. Refer questions to Senior Training Coordinators Tony Beasley or Debbie Speed at 972-941-7339 and 972-941-7217, respectively. 

As we transition to live...