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Posted on: June 27, 2019

TECH ALERT: Only 6 Computer Refresh Training Class Left

Computer Refresh training 2

The next Computer Refresh training is November 4 in the Technology Services Building’s Training Room. If you’re scheduled for computer replacement soon, please take advantage of these helpful classes. The Computer Refresh Project has begun – ARE YOU READY? Everyone gets a new computer or laptop during this citywide project – a huge job. This effort replaces our aging desktop technology and:

  • Improves security while reducing cyber risks
  • Modernizes technology and increases productivity
  • Provides easier management of various hardware and software
  • Offers quicker problem resolution and so much more

Computer Refresh trainingTechnology Services highly recommends everyone take the in-person training prior to receiving the new machines. The remaining training dates are:

Monday, December 2
Wednesday, December 4
Monday, December 9
Wednesday, December 11
Monday, January 6 (2020)
Wednesday, January 8 (2020)

Remember to CLEAN. MOVE. SAVE. desktop data files in preparation to get the new machines. Remove all personal files from all drives. Move and save all necessary work files to the L drive.

Visit the Computer Refresh Project webpage at for all details:

  • An explanation of the citywide project
  • Project Dos and Don’ts
  • Instructional videos
  • Training Information – dates, times and signup details
  • Deployment Schedule – see when YOU are slated to get your new machine
  • Frequently Asked Questions

By February 2020, all machines will be installed. Every effort is being made to make this as seamless a process as possible. The overall success of this major task depends largely on each Team Plano member doing their part. Start now – CLEAN a little each day.

Thanks for helping Technology Services as they work to support your operations. If you need help or have questions, email Jeremiah Lancaster, infrastructure technology officer.

Taking the surveys is voluntary (and anonymous, if you wish), but your signed participation automatically enters your name in the bi-weekly drawings for cool Team Plano PRIZES! Here are the second round of winners:


Ana Zavala
Steve Funk
Andrea Allston
Katie Masucci
Douglas Fugate


Sherrian Jones
Debra Brooks
Terry Maiale
Christina Sebastian
Nick Kohel
Craig Fisher
Michael Bell
Bhavesh Mittal
Elise Williams
Tim Billingham
Veronda Frank

Let Tech Services hear about your experience with the Computer Refresh Project’s process and the training. To be eligible to win do either or both of the following:

NOTE: Pick up prizes in Municipal Center, Suite 220 or email a request to have your prize sent through interoffice mail.

Sign up for the Computer Refresh training and complete the survey. Then after your new computer is installed, do the deployment survey. You could be the next winner!

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