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Posted on: July 30, 2020

Beware of Phishing: a Warning from TMRS

TMRS Phishing alert

Criminals continue to develop new techniques to steal personal information. If you ever receive an unsolicited communication about our City’s plan or your Texas Municipal Retirement System (TMRS) account by phone, email or regular mail from someone who claims to represent TMRS, keep these tips in mind:

  • TMRS does not make routine contact to ask about account information or ask you to verify personal account info by clicking on a link in an email
  • TMRS does not send invoices or bills to members, retirees or cities

“Phishing” is an attempt by criminals to trick recipients into clicking on an attachment or a link in an email that may appear to come from a trusted source. Cities have notified TMRS several times in recent months that they have received emails appearing to come from TMRS. The emails use return addresses like "rateletters@tmrs.com" and ask you to click on a link.

The most recent attempt reported by a city included a “rate letter” the criminals downloaded from the TMRS website. PLEASE….be cautious about emails that appear to come from TMRS which reference the rate letter, include an attachment or provide a link to an “invoice.”

Remember, TMRS never issues invoices to cities. The only communication TMRS might send about the rate letters is a notification in early summer saying the letters are available for you to download from the website.

If you ever have doubt about a TMRS communication, call 800-924-8677 or visit their contact page.

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