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Posted on: March 25, 2021

Peek Behind the Inventory Control & Asset Disposal Curtain of Service


Real magic happens for Team Plano during demanding and calmer times because of our dedicated Warehouse team. Officially known as Inventory Control & Asset Disposal (ICAD), they work behind the scenes acquiring the supplies and equipment needed to successfully run the City of Plano. 

This 8-person team has silently toiled – beyond the norm – throughout the COVID-19 pandemic and most recently February’s winter storms. ICAD operates under the Procurement & Project Management department. Members include:

Todd Caster, Senior Inventory Control Tech
Robert Hughes, Senior Inventory Control Tech
William Kreidler, Inventory Control Tech
Jason Ley, Senior Inventory Control Tech
Josh Mathewes, ICAD Supervisor
Rene Padron, Senior Inventory Control Tech
Baeli Patterson, Inventory Control Tech
Matthew Swaner, Senior Inventory Control Tech

“Our primary concern everyday has been creating a safe environment for our employees and for the public,” said Director Diane Palmer-Boeck. “For over a year, the Warehouse team has done a phenomenal job acquiring the hard-to-find personal protective equipment (PPE) needed to make our work spaces safe during the pandemic.” 

ICAD served Team Plano and the public by:Warehouse water donation

  • Developing an automated request form to fill orders from department directors 
  • Working with Technology Services to create an electronic process of tracking supplies and monitoring availability/delivery issues. The dashboard helps forecast future needs as well. The primary goals are to ensure sustainability of current “essential” services and provide data on current supply levels.

Diane shared comments from departments about the Warehouse crew’s performance over the last year during these trying times:

COVID-19 Pandemic:

  • Thanks to the Warehouse team for the never-ending search for some of the most important purchases of the year – PPEs. Through Josh’s leadership not only have they been able to get masks of all types, but his deliveries are currently exceeding our burn rate. He works with Assistant Fire Chief Moberly on our needs and plans accordingly. Doing so, we ensure the health and safety of our first responders and citizens with health issues being transported to the hospital. Josh maintains the necessary stock of hand sanitizers, wipes, etc. for citywide use.  
  • Thanks to Josh, Todd, Renee, Jason, Robert, Matt and Baeli for their willingness to adjust to work-arounds and new schedules:
    • Robert no longer goes into the parts rooms to make his deliveries; Robert continues to travel the area to pick up crucial parts so Fleet Operations can work. 
    • Baeli and Jason adjusted their hours to support the change in citywide hours for their customers. 

Winter Storm:  Warehouse Procurement ICAD collections

  • Josh, there are no words for your leadership and “stick-to-itness.” The team didn’t miss a beat helping citizens - from making food and water deliveries to city warming stations, and finding tools for the Fire and Parks staff to turn off water lines. Plus, Baeli continued her support as the fleet worked through the weekend.

This crew is also responsible for disposing of the City’s surplus and confiscated property at public auctions. 

For a tangible thank you, the Procurement & Project Management teams presented ICAD with bountiful gift baskets.  

As you SERVE each other and our citizens, know that our hard working Warehouse team is doing their part to keep us safe. 


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