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Posted on: February 3, 2022

Find an In-Network Physician

In network doctors

When it comes to locating in-network providers, benefit plan members have several options to help with this task.

The first option is to contact WebTPA Customer Service at 844-380-4552 or email WebTPA checks to see if your physician is in-network and provides options if your doctor is not on the list. There is also a mobile app to help make this process even easier. 

Create an online account at before logging into the mobile app. The app allows members access to coverage and claims information, ID cards, balances and customer service assistance.

Logging on to

  1. Go to
  2. Click “Member Log In”
  3. Click “Register Now.”  Read the License Agreement and click “Agree”
  4. Enter your date of birth, zip code and member ID
  5. Create a username and password (password must be at least 8 alphanumeric characters) and enter 3 security questions with answers
  6. Confirm your information and start enjoying the benefits of your new secure online account

Another option is to utilize Alight Services. Account Representative Mary Korth (800-513-1667, ext. 364) and her team can help you:

  • Find in-network doctors, dentist and eye care professionals
  • Compare prices for medical procedures to find cost-effective choices
  • Review medical bills
  • Recommend lower-cost medications
  • Schedule your appointments. 

Contact the Human Resources Benefits Team if you have questions.

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