Should you or an insured family member experience a major illness or injury, the last thing you need is the stress of dealing with doctors and many bills. Pre-65ers should consider using one of your benefits, Communitas.
The services of highly-trained, compassionate RN Certified Care Managers are at your disposal. They bring clinical expertise to the table, as well as skills in navigating billing matters. With Communitas care managers’ assistance, you understand your physician’s instructions better and you don’t experience roadblocks in getting the care you need.
Nurse care managers provide immediate onsite assistance and no protected health information is ever shared with the City. This is a free benefit for employees, dependents and pre-65 retirees on our health plan. Meet your nurse care managers:
Diane is onsite several days a month to build relationships with Team Plano members and help with healthcare needs.
Member Testimonial“I am writing to let you know how much I appreciated the assistance I received from Diane Dodson with Communitas. She navigated me throughout the process of my cancer treatments. If I had any difficulties, she was quick to get it resolved. She even took the time to call me often just to check on me and see how I was doing or if I needed any assistance. She is such a pleasant person and I could not have gone through this past year as well as I did without her. I also very much appreciate the City of Plano making such an arrangement available to the employees and their families.” – City of Plano Member